MAJOR FINDING

Using existing external development programs or bringing the experts in-house is more likely than other practices to be associated with coaching success.

MAJOR FINDING

Working with an external coach is significantly related to a successful coaching experience, regardless of the coachee’s level in the organization.

MAJOR FINDING

Externally based methods of providing training are most strongly correlated with overall coaching success, though they are less often used.

MAJOR FINDING

Having an interview with the prospective coach has the strongest relationship with reporting a successful coaching program.

MAJOR FINDING

The desire to improve individual “performance/productivity” is the most widely cited purpose behind coaching.

MAJOR FINDING

Matching the right coach with the right client is associated with higher success rates. Matching people according to expertise and personality seem to be both the best and most commonly used strategies.